Contact Us
We respond to all inquiries within one working day. If your situation is urgent, mention that in your message.
Our Office
Address:
47 Pemberton Gardens
Islington
London N19 5RR
United Kingdom
Email:
[email protected]
Office Hours
Monday to Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
We operate by appointment only. Please contact us in advance to schedule a consultation.
What to Expect When You Contact Us
When you send an inquiry, we'll respond within one working day with an initial assessment of whether we can help with your situation.
If your case looks like something we can assist with, we'll schedule a free consultation either by phone or at our London office. During this conversation, we'll discuss your circumstances in detail, explain which benefits you may be eligible for, and outline exactly what our service would involve.
If we determine during the consultation that you're unlikely to qualify for additional benefits, we'll tell you that honestly rather than proceeding with paid work that won't produce results.
Before Your Consultation
Having these documents available during your consultation will help us provide more accurate guidance:
- National Insurance number
- Recent payslips or proof of income
- Any existing benefit award letters
- Medical evidence if claiming disability-related benefits
- Pension forecast if discussing retirement benefits
Don't worry if you don't have everything immediately. We can still proceed with the consultation and request documentation later as needed.
Common Questions
Do you charge for the initial consultation? No. The first conversation is free and helps both of us determine if we're the right fit for your situation.
Can I visit your office without an appointment? We operate by appointment only to ensure we have adequate time for each client. Please contact us in advance to schedule a visit.
How long does it take to get a response? We respond to all inquiries within one working day, typically sooner.
What if my situation is urgent? Mention the urgency in your initial message, and we'll prioritize accordingly. Some benefit applications have strict deadlines, and we understand the importance of timely action.
Important Notice: Initial consultations provide general guidance based on the information you provide. They do not constitute comprehensive legal advice or guarantee specific outcomes. Benefit eligibility is subject to government assessment and individual circumstances. Professional advice should be sought before making significant decisions regarding benefit claims or pension applications.